Frequently Asked Questions

General LBVD™ Questions

  1. What is the mission of Little Bird Vintage Designs™?

    LBVDs’™ mission is to spread warmth, love, and happiness, one little bird at a time. Help us spread our mission throughout the world!

  2. What does LBVD™ stand for?

    Little Bird Vintage Designs™

  3. How was Little Bird Vintage Designs™ created?

    In January of 2007, Anastacia Postema, gave Grace Berios’ 6 month old daughter the first ever Little Bird lovie as a going away gift. It was love at first sight! Since 2007, Little Bird Vintage Designs™ has grown from the Original Ava Bird lovie to five signature trademarked Little Bird Animals, each inspired by Grace’s children: Ava, Leo, Maximus, Kalliope and Teddy. Every design shares the same eye and curve to their tail (or tentacles) with the exception of Teddy Bird’s tail. In addition, the animals were designed by Anastacia Postema (Ava & Teddy) and Erin Wallace (Leo, Maximus & Kalliope).

  4. Is LBVD™ a non-profit organization?

    LBVD™ is a for-profit organization with an s-corporation set up. Little Bird Vintage Designs™ was created with mompreneur, Grace Berios’ vision of teaching her five fledglings through action and example how one person, one company, and one gesture can make a positive social and physical impact in the world and make a profit. LBVD™ is doing just that, one Little Bird at a time!

  5. Are there any other animals I can pick from?

    No. No. NO! Favorite Question!
    Each of the five signature trademarked animals were inspired by owner, Grace Berios’, five children. Little Bird Vintage Designs™ opened its nest with a bird, and by God’s great will, closed with a bird. Click here to learn more about our five trademarked animals.

  6. What is Buy Love, Give Love™?

    Buy Love, Give Love™ is the mission of LBVD™. Every item from LBVD™ has a give associated with its purchase. For every pillow, blanket, or lovie purchased, a blanket is donated to a child in need. Additionally, all other LBVD™ products have a 5% monetary donation to organizations that benefit children in need.

  7. What makes LBVD™ eco-friendly?

    We have just the one Earth.
    Little Bird Vintage Designs™ is extremely conscious and purposeful in all components used in production. Our hand painted, trademarked appliqués are individually painted on 100% kona snow cotton, backed with 100% fusible cotton batting and individually stitched with 100% polyester thread. These appliqués are then sewn onto blankets/pillows/lovies and apparel. The scraps from each blanket are repurposed within our Buy Love, Give Love™ program. The remnants from each blanket sold are used for donated blankets and backing for ornamental animals.Little Bird Vintage Designs™ also utilizes the direct to garment printing method, which uses water based inks to print directly to [organic] fabric, producing zero waste or harsh chemicals.

  8. Do you Gift Wrap?

    Every order is wrapped in crisp, recycled tissue and tied with eco friendly twine and a card, letting the recipient know a blanket will be donated to a child in need from the purchase. If you would like us to include a short, hand written gift note, please fill out that option during checkout.

  9. Where can I find a retailer near me to purchase LBVD™?

    Here is a link to all our current retailers. In addition, you can shop online 24/7!

  10. Do you sell wholesale?

    LBVD™ sells wholesale to very select stockists. You can write grace@littlebirdvintagedesigns.com to request more information.

  11. I am a member of the media, who can I speak with about LBVD™?

    Drop a line! grace@littlebirdvintagedesigns.com

Shipping and Exchange Policy

  1. What is your refund or exchange policy?

    Each product at Little Bird Vintage Designs™ is 100% guaranteed. Please let us know if you are not satisfied and we will gladly take care of you! We vow to make sure our customers only experience the best.

  2. Does LBVD™ ship to P.O. boxes or military APO/FPO addresses?

    Yes!

  3. How much does shipping and handling cost?

    We offer $6 flat rate shipping. Your order will be shipped within 2-3 business days and all orders over $150 enjoy FREE shipping.

Product and Sizing Questions:

  1. Does the apparel run true to size?

    Our apparel products are all organic cotton. Although they have been pre-washed and run true to size, shrinkage due to additional washing may occur.

  2. Are the products sustainable through washing and use?

    Yes! Each of our Hand Painted Appliques are triple coated, heat set, washed, dried and then heat set once more prior to individual stitching, ensuring your LBVD™ Product is 100% washable, dryable and LOVABLE!

  3. How do I wash my LBVD™ products?

    Our products are all pre-washed before they take flight in regular laundry cycles. All products can be washed on regular laundry cycles! However, we recommend turning appliquéd apparel items inside out prior to washing.

  4. What type of paint is used?

    Jacquard textile paint

  5. Where are LBVD™ products manufactured?

    Community plays a large role in Little Bird Vintage Designs™. We value supporting local as much as possible from production to our gives. Each LBVD™ product is entirely created within a 70-mile radius!The appliqués are hand painted in New Braunfels and San Antonio and sewn in San Antonio. Our printed line is produced in a factory in Bastrop, Texas, just South of Austin. As we grow, LBVD™ intends to keep hiring and producing within the South Texas region in and around our San Antonio, Texas headquarters.

  6. Do you manufacture in a socially responsible way?

    Little Bird Vintage Designs™ is extremely conscious and purposeful with all components used in production, including labor.

  • Our hand painted, trademarked appliqués are individually painted on 100% kona snow cotton, backed with 100% fusible cotton batting and individually stitched with 100% polyester thread. These appliqués are then sewn onto blankets/pillows/lovies and apparel. The scraps from each blanket are repurposed within our Buy Love, Give Love™ program. The scraps are either used for smaller blankets in donations or serve as backing material for ornamental animals.
  • Little Bird Vintage Designs™ believes in and supports fair wage and fair trade. Each of our products are produced and paid for in a per piece method. We carefully determined the time to produce each item and then divide it out in an hourly rate of $10, which determines the cost of production per item.
  • LBVD™ collaborates with interns through affiliated universities throughout the San Antonio area. It is our desire to provide a knowledgeable, creative environment that inspires future graduates to pursue their passions with a socially responsible mindset.

TERMS AND CONDITIONS

This website (the “Website”) is controlled, operated and administered by Little Bird Vintage Designs™ LLC (“LBVD™”, “We” or “Us”). Your access to and use of the Website is subject to the following terms of use (these “Terms of Use”) and all applicable statutes, orders, regulations, rules, and other laws. By accessing and browsing the Website, you accept and agree to be bound by these Terms of Use, which are conditions of permission to access the Website. If you do not agree to these Terms of Use, you may not have access to the Website. If you are younger than 18 years of age, you are forbidden from becoming a member of the Website or posting information on the Website. The form and nature of the services, content, and all information posted on the Website is subject to change without notice. In addition, these Terms of Use may be changed, altered, or modified at any time without prior notice. LBVD™ will make such changes by posting them on the Terms of Use page of the Website. You should check this page periodically for such changes. You can determine when these Terms of Use were last revised by referring to the “LAST UPDATED” legend at the bottom of these Terms of Use. Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes. We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: modify or discontinue the Website, with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website, in whole or in part, or of any service, content, feature or product offered through the Website.
These terms and conditions were last modified on July 20, 2016.

PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on the Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or LBVD™ username and password.

WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs); To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested); To administer a contest, promotion, survey or other site feature; To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. – if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email).

HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?
We do not use cookies.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

YOUR CONSENT
By using the Website, you consent to our privacy policy. This online privacy policy applies only to information collected through the Website and not to information collected offline. If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on July 20, 2016.

CONTACTING US
If there are any questions regarding this privacy policy you may contact us at grace@littlebirdvintagedesigns.com.